Shipping Information

Products are NEW, one year warranty!

All of our products are shipped by UPS Ground or by USPS, depending on whichever service has the shortest delivery time to your location.

 US orders will be shipped by UPS or by USPS, depending on which service has a shorter delivery time. We pay sales tax.

Canada orders will be shipped by USPS/Canada Post. You must pay local taxes (PST, GST and HST etc.) when the package is delivered, so please consider this point before you place an order. Delivery to canada takes around 10-14 business days.

According to the Californian law, the sales tax needs to be levied on intra-state transactions. And the current tax rate is 9.75% for the Alameda county that our warehouse is located in, so the tax will be collected on customers with a California shipping address.

In United States

UPS Ground or USPS First Class Mail (FCM)

In Canada

USPS Airmail

Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred.

Our Weight listed on the website only cover Continental Canada and United States. Should the order be sent to other countries outside Canada and USA, please feel free to email us order@b2c-battery.ca! We hope you will enjoy the shopping and be satisfied with our service!

UPS Next Day Air, UPS 2nd Day Air  Customer must contact us at 1-877-313-7867 if you want to have a "UPS Next Day Air" or "UPS 2nd Day Air" shipment in USA.

All our products for United States destination are shipped by UPS Ground or USPS, depending on whichever service would take the shortest delivery time to your location.

Conversion Info: 1 Pound (Lb) = 16 Ounce (Oz) = 453.6 Gram (g)
Sales and shipping of this website cover only Canada and U.S.A. For customers from Australia, France, Germany, Japan and The United Kingdom, please click the corresponding links to websites for Australia, France, Germany, Japan and The United Kingdom.

Delivery and handling fees are charged based on the number of products purchased. For one product item, full rate will be charged; and half rate will be charged for each additional item. Our Weight listed on the website only cover Continental United States and Canada. Should the order be sent to other countries outside USA and Canada, please feel free to email us at info@b2c-battery.ca! We hope you will enjoy the shopping and be satisfied with our service!

The UPS will charges US$11.00 for re-directing package due to non-deliverable address provided. So, please ensure that the address you have provided is correct and current, and don't use non-standard abbreviations. Otherwise, you are required to pay the re-direction fee and other charges that might incur.

Return Shipping Charges

We will arrange UPS to pick up the RMA merchandise from the customer. We will charge the UPS shipping charge from the customer's credit card if the customer causes the mistake.

Cross Shipment

Cross shipment (exchange shipped prior to return of the original) must be secured by credit card. Such charge will remain on the customer's credit card until we received the returned merchandise. A refund for the charged amount will be credited within 30 days from the day on which we received the returned merchandise.

Refund about the shipping fee

If expedited services are used for delivery, we will procure the desired service from UPS on your behalf. In the event of a refund, the shipping fee is not refundable under any circumstances except if the order is cancelled before shipping.